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Resources · Buyer FAQ

The questions buyers actually ask, answered honestly.

No spin. AskLedger is a design-partner-stage company building an independent record for enterprise AI, so these answers describe how the system is built to work and where its limits are. If something is a claim rather than proof, we say so.

Trust & proof

Do I need an AskLedger account to verify a receipt?

No. The verifier is open and runs without us. It checks the signature, the hash-chain link and the timestamp entirely on the receipt itself, with no login and no call to any AskLedger server. A regulator, auditor or customer can run the same open tool, and it keeps working even if AskLedger disappears. That independence is the point: it's what makes a receipt evidence rather than a claim.

What does a receipt actually prove, and not prove?

A receipt proves that a known signer recorded specific fields, and that those fields haven't changed since. It also shows how linked events and checkpoints relate, which policies were evaluated, and which costs and outcomes the platform connected.

It does not automatically prove:

  • that every field a model provider supplied was factually true;
  • that all activity was captured (someone who bypasses instrumentation won't appear);
  • that the policy which was applied was itself adequate or legally sufficient;
  • that a correlated cost and outcome reflect real causal business impact.

In short: a receipt is strong evidence about the record, not a guarantee about the world. We're deliberate about that line.

Is this observability or a gateway?

No, and we don't try to replace either. Gateways handle routing and reliability; observability tools handle tracing and debugging. AskLedger sits above them, adding identity, policy, cost, outcomes and independent cryptographic proof, and joining it all into one cross-stack record. It's designed to integrate with tools like Portkey, Langfuse, Helicone and OpenTelemetry, importing their traces and costs, rather than competing to out-route them.

Privacy & data

Do you collect our prompts?

By default, no: we work from metadata and hashes, not raw prompts and responses. Capturing actual content is policy-controlled: you decide by role, use case, geography and data classification whether and where content is ever stored. Where content is captured, field-level encryption and selective disclosure keep it sealed, and prompt visibility is exposed only under approved roles and investigations. The design principle is to preserve proof without collecting unnecessary content, and to keep employee risk signals separate from workplace surveillance.

Cost & value

How do you calculate savings?

With deterministic, traceable math, not black-box estimates. Every recommendation is based on your real usage, pricing and policy data, and follows a closed loop: baseline (normalized cost before any change), implement (the config, routing or licence change, linked to a signed event), and measure and verify (an agreed post-change period compared against that baseline). We publish each realized saving with its assumptions, exclusions and evidence references. An AI may summarize the findings, but the underlying calculation is always reproducible. Our north-star is verified customer savings, not recommendations generated or "potential" savings estimated.

Is it really free?

Yes, for the open pieces. The SDK, the verifier and the local usage-and-cost view are free and open source under Apache-2.0. You can instrument an app, generate and verify receipts, and inspect a basic cost view without buying anything. The enterprise platform is paid: that's where cross-system intelligence, discovery, organization-wide workflows, retention, compliance mappings and support live. Signing and verifying receipts are, and are intended to remain, free and unlimited.

Deployment & open source

Can we run it on-prem or air-gapped?

Yes, it's on the roadmap for enterprise, with region-specific storage, customer-managed encryption keys and air-gapped deployment options. Because we're at the design-partner stage, on-prem is delivered as part of enterprise engagements rather than a self-serve download today. The open-source SDK, verifier and local view already run entirely in your own environment.

How do I start?

Two ways, depending on how you like to evaluate things:

  • Free, hands-on: pick up the open SDK, instrument an application, and generate and verify receipts yourself. No sales conversation needed.
  • Guided: run a 4–6 week AI Spend & Accountability Diagnostic. Connect two or three production applications, one billing source and your identity data, and we deliver a normalized baseline, your top savings recommendations, coverage gaps and a signed evidence sample, so you see real, attributable value before committing to anything.
Compliance

Does AskLedger make us compliant?

No, and we won't claim it does. AskLedger supports auditability and the evidence obligations found in frameworks like the NIST AI RMF, the EU AI Act and ISO/IEC 42001, by producing signed, portable records, framework mappings and evidence packages formatted so an auditor can check them. But these frameworks don't mandate any particular receipt technology, certification is organizational rather than a product feature, and we never promise automatic legal compliance. We help you demonstrate what happened; whether that satisfies a given obligation depends on your use case and your counsel.

Where we are

Design-partner stage, and honest about it.

We're building this with a small number of design partners who have real AI spend and production applications. Some capabilities described across the site are on the roadmap rather than generally available today. When you talk to us, we'll be clear about what's live, what's in progress, and what a pilot would actually cover.

Still deciding?

Try the proof yourself, or talk it through.

The fastest way to judge an accountability tool is to verify a receipt and see that it checks out without us. Start there, or book the diagnostic to see value against your own spend.